Advancements in wireless and computing technologies
have created a society that craves to
always be connected. In the business world, the
emphasis traditionally has been on providing
executives with mobile email access. Now, however,
there is a shift to equip field workers with
mobile solutions to dramatically improve the
way they work to make them more productive
and appear professional to their customers.
The
results often lead to increased revenues, reduced
operating costs, and better customer satisfaction.
However, not all mobile applications provide
these results. For years field workers have had
the capability to use their laptops or PDAs to
manually synchronize with servers back at the
office and run the same applications as office
workers.
But, in many cases, the job functions
of a field worker and an office worker are totally
different. And, even if they do access the same
applications, your field workers aren't being productive
if they have to manually connect every
time they need information
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